The Herald Suites is a Makati City accommodation within reach of the central business district. Guests of the hotel will find many places of interest nearby, including the Santa Ana Racetrack, the Piazza Serendra, the Ayala Triangle Park, the Ayala Museum, the Philippine Stock Exchange, Greenbelt Park, and the Manila American Cemetery and Memorial. The Herald Suites is centrally located, placing it near many public transportation options, such as trains, buses, and water buses. Taxi or rental car services are easily arranged, though guests will find many shopping and dining opportunities within walking distance from the hotel.

Each guest room at the Herald Suites is comfortably furnished with telephones, satellite television, Internet access, irons and ironing boards, desks, in-room movies, and en suite baths with hair dryers and complimentary toiletries.

Guests of the Herald Suites will enjoy many comforts, including a friendly staff that is available to assist with laundry and dry cleaning services, safe deposit boxes, currency exchange, and sight-seeing directions. The hotel boasts an on-site restaurant, cocktail lounge, cafe, spa facilities, and fitness center. Business travelers have access to Internet connections, office equipment, and meeting space.